Business Support

Business support professionals are often the first impression of your organisation and the engine that keeps it running day to day. Getting this hire right matters more than most businesses realise, and getting it wrong is felt immediately across the whole team.

The challenge is that the best business support talent is rarely sitting on a job board waiting. Capable Executive Assistants, experienced Office Managers and exceptional customer service leaders are known quantities in the market. They move through trusted networks, and they are selective about where they take their skills.

FutureYou's business support specialisation works with organisations across Sydney and nationally to secure business support professionals from entry-level administration through to senior executive and operational support roles. We take this practice seriously because our clients do, and because the right hire in a business support role has an outsized impact on the people around them.

Business Support roles we specialise in

We recruit across the full spectrum of business support and customer service functions, from foundational administration roles through to senior executive support and operational leadership.

Executive & Personal Support

• Executive Assistant (EA)

• Personal Assistant (PA)

• Chief of Staff

• EA to C-Suite / Board Level

• Team Assistant

• Legal Assistant

Office & Operations Management

• Office Manager

• Operations Manager

• Business Manager

• Facilities Manager

• Reception & Front of House Manager

Administration & Specialist Support

• Senior Administrator

• Project Administrator

• Contracts Administrator

• Sales Administrator

• Marketing Administrator

• Document Controller

• Data Entry & Records Management

Customer Service & Contact Centre

• Customer Service Manager

• Customer Service Team Leader

• Customer Service Representative

• Contact Centre Manager

• Contact Centre Team Leader

• Client Services Manager

View all our current Business Support & Customer Service roles.

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Why FutureYou?

We Understand What Good Actually Looks Like Business support is a broad practice, and the range of capability within it is enormous. A high-performing EA working at C-Suite level requires a completely different profile to a Customer Service Team Leader or an Office Manager in a complex operational environment. Our consultants know the difference, and they assess accordingly. The result is a shortlist of people who can genuinely do the job, not just people who look right on paper.

Access to Top Talent Who Are Not Actively Looking The most capable business support professionals tend to stay in good roles for a long time because they are valued where they are. When they do move, they tend to move through trusted networks rather than job boards. Our team has spent years building relationships in this space, which means we can access top talent that other agencies simply cannot reach.

Speed Without Compromise We know that a gap in a business support role is felt quickly. When an EA leaves or an Office Manager moves on, the impact is immediate. We move fast without cutting corners, because securing the wrong person quickly is worse than taking the time to secure the right one.

Temporary, Contract & Permanent Whether you need someone to start tomorrow on a temporary basis or you are making a permanent hire that will be with you for years, we can help. Our business support practice covers temporary, contract and permanent placements, giving you a complete talent solution across every type of need.

Industries we recruit Business Support professionals across

Business support talent is in demand across virtually every sector. We have experience securing professionals across:

• Financial Services & Banking

• Professional Services & Consulting

• Legal

• Technology & SaaS

• Healthcare & Aged Care

• Property & Real Estate

• FMCG & Retail

• Infrastructure & Construction

• Industrial

• Not-for-Profit & Education

• Government & Public Sector

FAQs

What does a business support recruiter do? A business support recruiter specialises in finding and securing professionals across administration, executive support, customer service and office management roles. A specialist in this space understands that business support is not a single profile. It covers a wide range of roles with very different requirements, from a highly experienced C-Suite EA through to a Customer Service Representative or Contracts Administrator. At FutureYou, our business support team has deep knowledge of this practice and genuine relationships with top talent across the market.

What is the difference between an Executive Assistant and a Personal Assistant? The terms are often used interchangeably but there are meaningful differences in practice. A Personal Assistant typically focuses on supporting one individual, managing their calendar, correspondence, travel and day-to-day administrative needs. An Executive Assistant tends to operate at a broader level, often supporting multiple senior leaders, managing projects, handling confidential information, acting as a liaison across the business and sometimes taking on operational or Chief of Staff responsibilities. At the senior end of the market, a capable EA is a genuine strategic asset to the executive they support. We advise clients on which profile they actually need before going to market.

How do I find a good Executive Assistant in Australia? Finding a capable EA, particularly at C-Suite level, requires a different approach to most hiring. The best EAs are rarely actively looking. They are in roles where they are valued, well compensated and deeply embedded in the organisations they support. Moving them requires trust, the right opportunity and often a relationship with a recruiter they already know. At FutureYou, we have direct relationships with experienced EAs across the Sydney market and nationally, which gives our clients access to top talent they would not find through a job advertisement.

How quickly can you secure a business support professional? For temporary and contract roles, we can often present suitable talent within 24 to 48 hours of receiving a clear brief. For permanent roles, particularly at senior executive support level, a well-structured process typically takes two to four weeks from brief to offer. The speed of placement depends significantly on how specific and well-defined the brief is at the outset. The more clearly you can articulate what you need, the faster and more accurately we can find it.

What business support salaries should I be offering in FY26/27? Business support salaries vary significantly depending on the level of the role, the industry and the specific responsibilities involved. As a general guide for Sydney in FY26/27: experienced EAs supporting C-Suite executives typically attract $100,000 to $140,000 or more; Office Managers $80,000 to $110,000; Admin Managers $75,000 - $90,000; Customer Service Managers $90,000 to $120,000. Salary benchmarks have moved over the past two years and anchoring on outdated data is one of the most common reasons businesses lose good people at the offer stage. We provide current salary benchmarking as part of our client briefing process.

Do you secure temporary and contract business support staff as well as permanent? Yes. A significant part of our business support practice is temporary and contract placements, covering everything from short-term cover for leave and unexpected absences through to longer-term contracts for project-based needs or peak periods. If you need someone to start quickly, our team can mobilise fast without compromising on the quality of the person we secure.

What is the difference between business support and administration? Administration is one component of business support, typically referring to the day-to-day operational and clerical tasks that keep a business functioning. Business support as a broader practice encompasses administration but also includes executive support, customer service, office management, project coordination and operational roles. At FutureYou, our business support practice covers the full spectrum, from entry-level administration through to senior operational and executive support appointments.

Ready to find your next Business Support professional, or your next role?

For Employers: Whether you need a senior EA to support your leadership team, an Office Manager to keep your business running smoothly, or a Customer Service leader to elevate your client experience, we would love to help.

Talk to our Business Support team.

For Top Talent: If you are a business support professional thinking about your next move, or just want to understand what the market looks like right now, we are happy to have a confidential conversation.

Register with FutureYou. 

Browse current jobs.

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FutureYou is an Australian super boutique talent agency with a dedicated business support recruitment practice. We work with organisations across Sydney and nationally to secure the business support professionals who keep businesses performing at their best.