Hospital Services Specialist

Posted 10 July 2025
SalaryCompetitive salary package
LocationMacquarie Park
Job type Permanent
DisciplineMarketing & Sales
ReferenceBH-16541

Job description

Shape the Future of Healthcare Logistics: Hospital Services Specialist
 
Do you have a passion for transforming healthcare and building industry-leading solutions? Are you a seasoned expert in hospital operations with a knack for sales and stakeholder influence? If so, we want you on our team!
 
About Smartways: We're a dynamic and innovative company revolutionising healthcare logistics. We pride ourselves on delivering exceptional service to our clients and making a real difference in patient care. Join us on innovative project, reshape how hospitals receive and return surgical kits.
 
The Opportunity:
 
We're seeking a Hospital Services Specialist to drive the development and implementation of our groundbreaking product for CSSD (Central Sterilising Supply Department) departments. This is a unique opportunity to:
  • Lead a Marketplace Shift: Be at the forefront of transforming the healthcare logistics landscape.
  • Build from the Ground Up: Play a pivotal role in shaping a brand-new product and go to market strategy.
  • Make a Real Impact: Help hospitals streamline their processes and improve efficiency, ultimately benefiting patient on table outcomes.
What You'll Do:
  • Champion Our Vision: Become a subject matter expert and evangelist for our innovative product.
  • Drive Stakeholder Engagement: Build strong relationships with CSSD departments, understanding their needs and securing buy-in for our product.
  • Influence Product Development: Provide invaluable insights to our internal development team, ensuring the portal meets the real-world needs of hospital staff.
  • Develop and Execute Your Strategy: Craft your own plan to target key hospitals, create compelling sales materials, and build a supportive internal network.
  • Travel the Nation: Connect with hospitals across the country (and potentially New Zealand!), fostering lasting partnerships and driving adoption.
Who You Are:
  • A Healthcare Industry Insider: You possess deep knowledge of hospital operations, particularly within CSSD environments.
  • A Trusted Advisor: You have an established reputation within the healthcare community and can build instant rapport with key stakeholders.
  • A Sales & Influencing Pro: You're a natural communicator with a proven track record of influencing decision-makers and driving adoption of new solutions.
  • A Self-Starter: You're highly motivated, proactive, and thrive in a fast-paced, entrepreneurial environment.
  • A Project Implementation Whiz: You're experienced in rolling out technology and driving stakeholder influence in hospitals.
  • A Medical Device Expert (Bonus): Experience in medical device sales to CSSDs or surgeons is a major plus.
Ideally, you'll have experience as a:
  • Nurse Unit Manager (NUM)
  • CSSD Manager
  • Clinical Nurse Specialist (operating theatre environment)
  • Medical Device Sales Representative
What You Bring:
  • Proven experience in the healthcare industry, with a strong understanding of hospital workflows.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to build strong relationships with key stakeholders at all levels.
  • Strong project management skills and the ability to drive initiatives forward.
  • A proactive and results-oriented mindset.
  • The ability to travel extensively (nationally and potentially to New Zealand).
Why Join Us?
  • Be Part of Something Big: Contribute to a transformative project that will reshape healthcare logistics.
  • Make a Real Impact: See the direct impact of your work on hospitals and patient care.
  • Growth and Development: Expand your skills and expertise in a dynamic and challenging environment.
 
Ready to make a difference?
If you're a passionate and driven healthcare professional looking for a challenging and rewarding opportunity, we encourage you to apply! Please submit your resume and cover letter highlighting your relevant experience and why you're the perfect fit for this role.
Note: Due to the industry-sensitive nature of this project, discretion is required. Further details about the product and our strategic approach will be shared during the interview process. We are unable to consider candidates currently employed by our clients.
Apply Today and Help Us Revolutionise Healthcare Logistics!