International Network and Shipment Coordinator

International Network & Shipment Coordinator - Freight Forwarding Specialist

About Us
At Smartways, we’re redefining healthcare logistics across Australia and New Zealand. Our mission is to elevate patient outcomes and save lives across all sectors of healthcare—including medical devices, life sciences, pharmaceuticals, and clinical trials. Driven by a passion for excellence, we continually innovate our services to meet the most demanding needs, from urgent “patient-on-table” emergency deliveries to pre-planned, temperature-controlled global shipments.

The Opportunity
We’re seeking an International Network Coordinator – Freight Forwarding Specialist to help drive our mission and lead the next phase of our international logistics journey. This is a unique opportunity to:

• Lead International Operations: Be at the forefront of bringing our global freight forwarding capabilities in-house.
• Build Global Partnerships: Shape and manage relationships with international partners and suppliers.
• Make a Tangible Impact: Ensure critical medical shipments reach their destination on time, every time—directly impacting patient outcomes.

What You’ll Do

• Champion Our Mission: Become a subject matter expert in international healthcare logistics and represent Smartways on the global stage.
• Orchestrate End-to-End Shipments: Coordinate import and export of time-critical medical supplies, ensuring seamless delivery and compliance.
• Drive Innovation: Identify and onboard alternative logistics providers to optimise our network.
• Facilitate Smooth Transitions: Lead the shift from outsourced to in-house international freight operations.
• Engage Stakeholders: Maintain clear communication across all links in the supply chain, both internally and externally.

What You’ll Bring

• 3–5 years’ experience in international freight forwarding (import and export).
• Strong working knowledge of the ICS platform and Australian customs processes.
• Proficiency with CargoWise EDI and Microsoft Excel.
• Exceptional communication skills—both written and verbal.
• Experience coordinating with international partners and suppliers.
• Excellent problem-solving skills and keen attention to detail.
• Flexibility, adaptability, and a positive, can-do attitude.

What We Offer

• Purpose-driven work: Directly impact healthcare outcomes and save lives.
• Career growth: Opportunities to advance as our international operations expand.
• Supportive environment: Collaborate with industry experts in a close-knit team.
• Recognition and rewards: Performance bonuses and a comprehensive recognition program.

 
Ready to Make a Difference?
If you’re passionate about logistics, thrive in a fast-paced environment, and want your work to matter, we want to hear from you! Please submit your resume and cover letter, highlighting your relevant experience and what excites you about joining Smartways.
Apply now and help us deliver the future of healthcare logistics.