Client Success Officer/Sales Coordintor

•     Rosebery, NSW

•     Fulltime

•     Inside Sales & Administration

Client Details

A well-established and growing organisation based in Rosebery is seeking a confident and highly organised Sales coordinator to join their team.

This is an inside sales role with a strong administrative focus, supporting the CEO and Sales Team to drive client retention, engagement, and revenue growth.

If you enjoy being the central point of contact for clients, identifying cross-sell opportunities, and ensuring nothing falls through the cracks  this role offers variety, responsibility, and impact.


Description 

This position combines inside sales, client relationship management, and high-level administration.

Key responsibilities include:

• Managing inbound enquiries via phone and email
• Maintaining regular contact with existing clients to ensure satisfaction and retention
• Identifying cross-selling and upselling opportunities within the client base
• Supporting the Sales Team with follow ups and account coordination
• Assisting the CEO with reporting, summaries, and client updates
• Maintaining and updating CRM and client databases
• Preparing reports and tracking client engagement activity
• Coordinating meetings, schedules, and internal communications
• General administrative support and workflow coordination

This is a hands-on role requiring someone confident on the phone, commercially aware, and exceptionally detail-oriented.


Profile

Your text hereYou are confident, proactive, and highly organised with strong attention to detail.
You will ideally bring:

• 2+ years’ experience in inside sales, account management, client success or customer service
• Strong administrative skills with the ability to manage multiple priorities
• Experience working with CRM systems and Microsoft Office
• A confident and professional phone manner
• A commercial mindset with the ability to identify growth opportunities
• The ability to work closely with senior leadership
• A hardworking, team-oriented attitude

Experience in real estate, property, education, training, or other service-based industries will be highly regarded but is not essential.

Why Apply?

• Central Rosebery location
• Work closely with senior leadership
• A stable, growing organisation
• A role combining sales, client engagement and structured administration
• Opportunity to make a visible impact on client retention and revenue growth

If you’re confident, detail-focused and enjoy working in an inside sales environment with strong administrative responsibility, apply now.