ServiceNow Solution Designer/ 6 months Contract/Hybrid/ Immediate Joining

Posted 29 June 2022
SalaryCompetitive rate as per the market standard
LocationSydney
Job type Contract
DisciplineTechnology & Project Services
ReferenceBH-13388

Job description

  • 6 months contract
  • Entrepreneurial enviroment with amazing leadership
  • Great Hybrid Team Work Culture

Overview:

My client is looking for experienced ServiceNow developer, including ServiceNow Customer Service Management (CSM) and Custom business applications like Business Support System (BSS).
  • Strong exposure of workflow configurations, Java Scripting, Customizations, CMS Interface, MID Servers, Integrations, Reporting, and understanding of ServiceNow Portfolio offerings.
  • Experienced with Configuration/Customization in ServiceNow system including workflows, Java Scripts, Custom UIs.
  • Experienced with ServiceNow B2B integration experience using Webservices (SOAP, REST), and other integration technologies.
  • Expertise in business process, conducting gap analyses to existing processes and developing the business requirements against which development activities can commence.

Responsibilities:

  • Responsible for defining, architecting, designing, and implementing end-to-end ServiceNow based custom applications.
  • Develop and customise ServiceNow – from determining scope, providing effort estimates, collecting requirements, design & development, testing, writing implementation plans, and execution of those plans.
  • Transform functional requirements into detailed technical designs that represent actionable development tasks Driving process definition, re-engineering, integration requirements, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders
  • Developing required documentation such as workshop agenda, presentations, gap analysis reports, process flow diagrams, roles/responsibilities. Document Requirements as Stories, working on Product backlog and sprint backlogs.
  • Identifying areas of process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons, and risks


Requirements:

  • Expertise in ServiceNow’s CSM, ITSM & ITOM implementations
  • Senior level expertise in ServiceNow Architecture and solution design for complex and large ServiceNow deployments.
  • Expertise in writing detailed design documents for large scale ServiceNow CSM, ITSM& ITOM implementations. Expertise in ServiceNow automation integrations and setups through ServiceNow Orchestration and Web Service.
  • Expertise in a domain separation based setup including processes, security ACLs and segregations.
  • Experienced in writing Client, Jelly and other scripting in ServiceNow
  • Experienced with developing custom CMS applications in ServiceNow
  • Experienced working with Forms, Workflows, Wizards and Record Producers in ServiceNow
  • Experienced in writing Business Rules and Script includes Jobs in ServiceNow
  • Experienced in building custom UI Pages and Macros in ServiceNow
  • Experience on Integration technologies such as Web Services, SOAP, HTTP, MID Server
  • Have grip on UI Policies, ACL in ServiceNow
  • Experienced in understanding & resolving update set conflicts.
  • Strong understanding and experience with leading ITSM toolsets such as ServiceNow, HP Service Desk, HP Service Manager, CA Service Desk, IBM TSRM/CCMDB and Remedy ARS


If you have the ability to work autonomously and within a team  then click the "Appply" button or feel free to reach out to Suprita at 0413698785 supritatamrakar@futureyou.com.au for a confidential discussion. Be a part of amazing team culture where you get to follow great leaders and be a leader in making.