Service Scheduler

• Service Scheduler
• Newcastle City Centre
• Attractive Salary package and career opportunities

Client Details

This leading Property Group prides itself on the provision of the highest quality integrated trade services, project and construction solutions to a diverse portfolio of clients. As a Service Scheduler you will be joining a friendly team in a fast-paced environment, working to provide an integral link in the delivery of maintenance services to one of our top clients, with a career path offering.  

The Role - Key Duties

• First point of contact for clients requesting maintenance and trade services for their sites
• Opening, closing and management of work orders
• Match, schedule and coordinate tradespeople in response to client work orders and requirements
• Monitor, organise and prioritise work flow
• Oversee the purchasing of parts, materials and equipment for technicians and contractors as required
• Assist with creating quotations
• Review completed service work, resolve issues as they arise and ensure all works are ready for invoicing by the finance team
• Thinking laterally to manage issues caused by changing conditions including weather
• Actively comply with all health, safety, environmental and fatigue management procedures

 
About You - Key Competencies Include:

• Customer service experience with ideally 2 years’ in a similar role (experience coordinating tradespeople and contractors highly regarded)
• A can-do and positive attitude with the drive to deliver a high standard of customer service
• The ability to think on your feet 
• Ability to multi-task, be flexible and to work unsupervised
• Strong and effective communication skills both written and verbal
• Intermediate MS Office skills in Word and Excel

This is a tight-knit, friendly team and the company is growing at a rapid rate.  To be considered for this fantastic opportunity, apply immediately or call Monique Marten on 0431467636