Regional IT Manager

Client Details


The Regional IT Manager APAC will lead a small IT function. Overseeing day-to-day technical operations, project delivery, and service management across multiple sites. This role ensures high-quality services are delivered in accordance with agreed SLAs, while supporting strategic business growth and alignment with global IT objectives.


Description 

• Oversee the delivery of IT services and support across Australia, New Zealand, and Asia.
• Manage and resolve service tickets, escalations, and divisional IT inbox queries.
• Drive adherence to operational policies, procedures, and change management processes.
• Maintain oversight of regional IT assets, security, compliance, and procurement.
• Lead regional communication and incident response for major IT service issues.
• Monitor performance and implement continuous improvements aligned to SLAs.
• Collaborate with global IT teams to ensure consistent delivery of IT standards and practices.
• Ensure accurate reporting, documentation, and asset management across all systems.
• Liaise with internal stakeholders and external vendors to ensure quality and value.
• Identify opportunities for improvement in service delivery and present actionable recommendations.
• Develop and deliver a localised IT roadmap aligned to global technology strategies.
• Identify and implement quick wins for immediate improvements in efficiency or service.
• Lead, coach, and mentor the regional IT team; provide clear goals, feedback, and development plans.
• Foster a culture of accountability, growth, and performance aligned with company values.
• Support career development and technical upskilling of team members.
• Drive a positive and supportive work environment focused on delivering business outcomes.

Profile

• Similar regional or multi-site IT leadership role.
• Strong knowledge of SAP, Microsoft 365, Exchange Online, Windows OS, Active Directory, and VMWare.
• Understanding of LAN/WAN, MPLS, VPN, Citrix, and mobile/unified comms environments.
• Ideally experience in SME manufacturing, logistics, or similar industries.
• Exceptional stakeholder engagement and vendor management experience.
• Experience managing regional projects, budgets, and technical operations.
• Strong leadership, mentoring, and performance management capabilities.
• Ability to balance hands-on support with strategic delivery.
• Willingness to travel.

Job Offer

• Hybrid working model
• Opportunity to lead across a high-impact regional portfolio
• Join a growing and supportive company that values innovation, accountability, and trust
• National and international travel exposure (Asia-Pacific region)

For a confidential discussion please contact apply within or contact Corin 0457676048.