Service Scheduler

Posted 31 May 2022
Salary$71500 per annum
Job type Permanent

Job description

  • Service Scheduler

  • Sydney Inner City Location - Parking & public transport available

  • Attractive Salary package and career opportunities

Client Details

This leading Property Group prides itself on the provision of the highest quality integrated trade services, project and construction solutions to a diverse portfolio of clients. As a Service Scheduler you will be joining a friendly team in a fast-paced environment, working to provide an integral link in the delivery of maintenance services to one of our top clients, with a career path offering

The Role - Key Duties

  • First point of contact for clients requesting maintenance and trade services for their sites

  • Opening, closing and management of work orders

  • Match, schedule and coordinate tradespeople in response to client work orders and requirements

  • Monitor, organise and prioritise workflow

  • Oversee the purchasing of parts, materials and equipment for technicians and contractors as required

  • Assist with creating quotations

  • Review completed service work, resolve issues as they arise and ensure all works are ready for invoicing by the finance team

  • Thinking laterally to manage issues caused by changing conditions including weather

  • Actively comply with all health, safety, environmental and fatigue management procedures

About You - Key Competencies Include:

  • Customer service experience with ideally 2 years’ in a similar role (experience coordinating tradespeople and contractors highly regarded)

  • A can-do and positive attitude with the drive to deliver a high standard of customer service

  • The ability to think on your feet 

  • Ability to multi-task, be flexible and to work unsupervised

  • Strong and effective communication skills both written and verbal

  • Intermediate MS Office skills in Word and Excel

This is a tight-knit, friendly team and the company is growing at a rapid rate.  To be considered for this fantastic opportunity, apply immediately or call Tamsin Clark on 0413 959 015