Service Scheduler

Posted 02 August 2022
Salary$71500 per annum
Job type Permanent
DisciplineBusiness Support

Job description

  • Service Scheduler
  • Sydney Inner City Location - Parking & public transport available
  • Attractive Salary package and career opportunities

Client Details

This leading Property Group prides itself on the provision of the highest quality integrated trade services, project and construction solutions to a diverse portfolio of clients. As a Service Scheduler you will be joining a friendly team in a fast-paced environment, working to provide an integral link in the delivery of maintenance services to one of our top clients, with a career path offering

The Role - Key Duties

  • First point of contact for clients requesting maintenance and trade services for their sites
  • Opening, closing and management of work orders
  • Match, schedule and coordinate tradespeople in response to client work orders and requirements
  • Monitor, organise and prioritise workflow
  • Oversee the purchasing of parts, materials and equipment for technicians and contractors as required
  • Assist with creating quotations
  • Review completed service work, resolve issues as they arise and ensure all works are ready for invoicing by the finance team
  • Thinking laterally to manage issues caused by changing conditions including weather
  • Actively comply with all health, safety, environmental and fatigue management procedures
About You - Key Competencies Include:
  • Customer service experience with ideally 2 years’ in a similar role (experience coordinating tradespeople and contractors highly regarded)
  • A can-do and positive attitude with the drive to deliver a high standard of customer service
  • The ability to think on your feet 
  • Ability to multi-task, be flexible and to work unsupervised
  • Strong and effective communication skills both written and verbal
  • Intermediate MS Office skills in Word and Excel

This is a tight-knit, friendly team and the company is growing at a rapid rate.  To be considered for this fantastic opportunity, apply immediately or call Tamsin Clark on 0413 959 015