Job description

• Well-known global organisation
• Friendly and supportive working culture
• Permanent role with fantastic benefits included

Client Details

Our client is a renowned and well-respected organisation within their field who are currently in an exciting phase of growth and are seeking a customer service professional to join their friendly and supportive team.
The core focus of this role is to provide both internal and external customers with the highest level of customer service and support.

Description

• Managing enquiries from both internal and external customers through a range of channels.
• Processing incoming orders for customers according to specific requirements, including orders, inventory requests, deliveries and returns.
• Providing high level service and responsiveness when supporting with product availability enquiries, pricing and invoicing requests and any disputes as necessary.
• Maintaining documentation to a high standard in accordance with quality and financial audit requirements.
• Working in adherence to quality and compliance processes and ensuring all information is documented correctly.
• Contributing to a positive team environment and providing colleagues with support as needed.
• Representing company values and carrying out your role with integrity.

Profile

• Must have previous experience in a customer service role
• Previous experience using MS Office
• SAP experience or ERP system experience desirable but not required
• Excellent attention to detail

Job Offer

• Established team working within a growing and stable field
• Company has been nominated for multiple awards as employer of choice
• 90K package including base salary, super, bonus, discounted health insurance
• Wellbeing days
• Free on-site parking

For a confidential discussion please contact apply within or contact Chloe Bowditch on 0478816894