Client Support Representative

Posted 27 February 2024
Salary$28 - $31 per hour
LocationMacquarie Park
Job type Permanent
DisciplineBusiness Support

Job description

  • FMCG Client Support Representative x2
  • Hybrid - shift work + penalties
  • Vibrant collaborative and supportive culture
Client Details
Our client, a reputable retail company currently expanding their client support team has an amazing opportunity available Client Support Representatives.  Your exceptional communication skills coupled with your can do attitute will be highly regarded. 

More about the role:
  • Liaise with clients via phone, email, live chat and social media platforms.
  • Handle customer enquiries regarding their product deliveries.
  • Liaise with the logistics team around delivery times and stock availability.
  • Compile weekly and monthly reports.
  • General administratoin as required.
Their ideal candidate:
  • Exceptional customer service and people skills.
  • Min. 1 year call centre - preferably gained within Retail or FMCG sector.
  • Excellent command of the English language.
  • Able to work on a afternoon shift roster -including weekends.
  • Good MS Office skills.
  • Zendesk platform navigation experience will be highly regarded.
  • Sydney based.
  • Citizen or PR status.
If you are in search of a hybrid client care and support role, have excellent customer service and retail sector skills 
Click ‘Apply Now’, or if you have any questions email