CRM Executive

Posted 07 December 2023
Salary$800000 - $900000 per annum
Job type Permanent
DisciplineMarketing & Sales

Job description

• Hybrid/flexible working

• Fantastic benefits and work life balance

• Number 1 in their category 

Client Details

Our client holds the coveted number one position in their category after phenomenal growth over the last 5 years due to their commitment to their customer on quality, service and dedication to helping us reach our full health potential. They are currently offering a CRM executive the opportunity to join them on their incredible journey. This is an opportunity to get in on the ground and be mentored by some of the best in the business within FMCG, it will also give you an opportunity to have creative input into their content if this is something you have an interest in flair for. 


● Collaborating closely with the eCommerce Growth Lead to create and oversee the digital marketing strategy for owned channels, such as the website, app, email, SMS, and push notifications.
● Develop and manage the BAU broadcast content planning schedule including developing briefs, setup, testing and publishing 
● Work closely with the creative agency to support the development of assets required for all digital channels
● Identifying target audiences and crafting engaging customer journeys that are designed to drive acquisition, conversion, and retention results.
● Maintaining a best-practice eCommerce website that reflects the key attributes of the business
● Manage technical implementation of CRM campaigns, such as eDM, push notifications, and SMS.
● Develop regular reports and share monthly insights with the wider team to feed into optimisation plans.
● Own all website updates, including landing page creation, and SKU management.
● Collaborating closely with the Product and Data team to achieve shared objectives.


● Relevant experience in CRM/Digital Marketing
● Understanding of experimentation and testing
● Solid understanding of Ecommerce metrics and analytics data
● Ability to draw insights, make recommendations, and implement changes to online store to maximise sales, conversion rate, average order value
● Strong decision making skills and have the analytical mindset to problem-solve
● Strong time management and attention to detail, you thrive in a fast-paced environment.
● Experience in content management and promotional execution.

Job Offer

On offer is the opportunity to join a truly incredible business, who have a focus on you and their customers thriving in all aspects of life. With fabulous benefits and a hybrid flexible working you will reap the rewards of being involved in the business at every level. 

Lisa Chesterman 0431349854