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ServiceNow Solution Designer
- Posted 18 August 2022
- SalaryCompetitive rate as per the market standard
- LocationSydney
- Job type Contract
- DisciplineTechnology & Project Services
- ReferenceBH-13388-2
Job description
Entrepreneurial enviroment with amazing leadership
Overview:
My client is looking for experienced ServiceNow developer, including ServiceNow Customer Service Management (CSM) and Custom business applications like Business Support System (BSS).
Responsibilities:
Requirements:
If you have the ability to work autonomously and within a team then click the "Appply" button or feel free to reach out to Corin 0457676048 or corinroberts@future-you.com.au for a confidential discussion. Be a part of amazing team culture where you get to follow great leaders and be a leader in making.
- Great Hybrid Team Work Culture
Overview:
My client is looking for experienced ServiceNow developer, including ServiceNow Customer Service Management (CSM) and Custom business applications like Business Support System (BSS).
- Strong exposure of workflow configurations, Java Scripting, Customizations, CMS Interface, MID Servers, Integrations, Reporting, and understanding of ServiceNow Portfolio offerings.
- Experienced with Configuration/Customization in ServiceNow system including workflows, Java Scripts, Custom UIs.
- Experienced with ServiceNow B2B integration experience using Webservices (SOAP, REST), and other integration technologies.
- Expertise in business process, conducting gap analyses to existing processes and developing the business requirements against which development activities can commence.
Responsibilities:
- Responsible for defining, architecting, designing, and implementing end-to-end ServiceNow based custom applications.
- Develop and customise ServiceNow – from determining scope, providing effort estimates, collecting requirements, design & development, testing, writing implementation plans, and execution of those plans.
- Transform functional requirements into detailed technical designs that represent actionable development tasks Driving process definition, re-engineering, integration requirements, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders
- Developing required documentation such as workshop agenda, presentations, gap analysis reports, process flow diagrams, roles/responsibilities. Document Requirements as Stories, working on Product backlog and sprint backlogs.
- Identifying areas of process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons, and risks
Requirements:
- Expertise in ServiceNow’s CSM, ITSM & ITOM implementations
- Senior level expertise in ServiceNow Architecture and solution design for complex and large ServiceNow deployments.
- Expertise in writing detailed design documents for large scale ServiceNow CSM, ITSM& ITOM implementations. Expertise in ServiceNow automation integrations and setups through ServiceNow Orchestration and Web Service.
- Expertise in a domain separation based setup including processes, security ACLs and segregations.
- Experienced in writing Client, Jelly and other scripting in ServiceNow
- Experienced with developing custom CMS applications in ServiceNow
- Experienced working with Forms, Workflows, Wizards and Record Producers in ServiceNow
- Experienced in writing Business Rules and Script includes Jobs in ServiceNow
- Experienced in building custom UI Pages and Macros in ServiceNow
- Experience on Integration technologies such as Web Services, SOAP, HTTP, MID Server
- Have grip on UI Policies, ACL in ServiceNow
- Experienced in understanding & resolving update set conflicts.
- Strong understanding and experience with leading ITSM toolsets such as ServiceNow, HP Service Desk, HP Service Manager, CA Service Desk, IBM TSRM/CCMDB and Remedy ARS
If you have the ability to work autonomously and within a team then click the "Appply" button or feel free to reach out to Corin 0457676048 or corinroberts@future-you.com.au for a confidential discussion. Be a part of amazing team culture where you get to follow great leaders and be a leader in making.