Administrator

Job description

Administrator
Full-Time Permanent
Gold Coast QLD


An exciting opportunity has become available for an experienced Administrator to join a growing accommodation and property services environment.

This is a varied role that combines administration, customer service, occupancy management and operational support. You'll work closely with site leadership to ensure the smooth day-to-day running of the business while delivering an exceptional customer experience.

Key responsibilities include:
  • Managing applications, bookings, renewals and customer onboarding
  • Supporting occupancy and leasing targets
  • Handling customer enquiries and resolving issues
  • Processing payments, bonds and account administration
  • Maintaining accurate records and reporting
  • Coordinating operational workflows and supporting site operations
  • Building strong relationships with customers and key stakeholders
  • Ensuring compliance with relevant legislation, policies and procedures
You will bring:
  • Previous experience in administration, property, accommodation, hospitality or a related industry
  • Strong customer service and relationship management skills
  • Excellent organisational skills and attention to detail
  • Experience managing multiple priorities in a fast-paced environment
  • Strong written and verbal communication skills
  • Confidence using CRM, property management or reservation systems
  • A proactive and solutions-focused approach
Essential Requirement applicants must hold either:
  • Queensland RTA Accreditation, or a current Property Licence
What's on Offer?
  • Competitive salary package
  • Stable permanent opportunity
  • Supportive and collaborative team culture
  • Varied role with broad responsibilities
  • Opportunity to join a growing organisation with strong career prospects

If you have a background in property, real estate, accommodation or hospitality and enjoy working in a customer-focused environment, we'd love to hear from you.