Office Manager

  • Office Manager - 800 person organisation
  • Critical and Mid-Level role 
  • 3 direct reports
  • Strong stakeholder and vendor management
  • Hybrid working

Client Details

A leading player within the financial services sector, our client runs a professional and best practice service offering. 


Critical to the organisation is the Office Manager who will manage and oversee day to day office activity, ensuring WHS and tracking SLAs. The core responsibilities are as follows:

  • Manage contracts with external service providers in collaboration with property and procurement administrators
  • Monitor external service delivery through service level agreements
  • Network and build relationships with internal and external business partners, especially Building Management and the Procurement team
  • Establish a professional office environment through an effective and efficient responsive service
  • Maintain a close relationship with relevant corporate and other staff to ensure that facilities are planned and delivered within the context of overall policies and procedures
  • Oversee and manage day to day administrative and financial operations within Facilities
  • Manage office fit-outs and refurbishment
  • Oversee and manage day to day building maintenance
  • Develop and implement an operations framework to improve the management of facilities in Sydney and state offices
  • Manage physical security of facilities
  • Manage the business interruption plans for the facilities
  • Adherence to law, policy and procedure and corporate governance objectives affecting facilities e.g. OH&S, fire services
  • Identify opportunities for cost reduction
  • Processes and systems meet service objectives efficiently
  • Assist in developing budget forecasts and actual budgets for facilities
  • Assist and manage environmental programs including energy management
  • Work with appointed Whole of Australian Government Property Service Providers ensuring standards are maintained. Ensure that facilities and property costs are minimised compatible with professional office service objectives
  • Provide or secure expert opinion on facilities management
  • Ensure correct use of budgeted resources
  • Ensure competent management of facilities
  • Manage the personnel and resources of the team and provide direction through regular briefings, performance reviews and feedback to improve service delivery
  • Develop staff in line with both organizational and individual objective


To be successful in this application you will have:

  • Strong Office Management and facilities management experience including; financial management, budgeting and procurement
  • Innate ability to forge longstanding and business critical relationships externally and internally
  • Excellent people management skills with an emphasis on service delivery.
  • Pro-active leadership and solid ability to mentor and develop a team
  • Excellent analytical, organising, time management and prioritising skills
  • Knowledge of OH&S, building codes and other relevant legislation
  • Strong sense of responsibility and decisiveness to provide continuous service across a wide range of issues of varying complexity

Our client is NOT looking for an Executive Assistant to fulfil this role nor a specific specialism in Facilities. A solid Office Manager with extensive experience and ability to think outside the box. 

Job Offer

  • Reputable organisation
  • Hybrid working arrangements
  • Supportive team
  • Competitive salary
  • Diversification in day to day responsibilities


Contact details -