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Inbound Sales Consultant

  • Inbound Sales Consultant
  • Melbourne location
  • Fast growing Australian business 
  • Fun, dynamic culture
  • $55,000 package (base plus super)


Client Details

A well known, fast growing Australian Brand are growing and looking for an inbound customer service specialist to join them! In this role you will work in a fast-paced and busy call centre environment, managing a diverse range of customer enquiries. You will regularly problem solve across a range of call-types to achieve the right outcome for our customers and business. 

Description 

The sales consultant is a member of the Admin team who specialises in providing quotes for services to the public and making sales with the support and direction of the Office Manager and Assistant Manager (Sales).

Key Responsibilities as follows:
  • Quotes and sales
  • Direct the sharing of sales leads and ensure that leads are being contacted in a timely manner 
  • Assist with admin team responsibilities
  • Assist with incoming calls
  • Provide advice and assistance to current customers including date changes
  • Assist with Warehouse access and re-deliveries
  • Process routine / simple payments
  • Participate in regular training / workshops within the sales team
  • Participate in regular sales meetings and be accountable for results
  • Collect and provide information to management on issues with processes / systems
  • Customer trends and feedback

Profile

  • Previous sales experience in a call centre setting
  • Tier one communication skills
  • Demonstrated initiative and ability to thrive in a evolving environment
  • Targets and goals driven
  • Self motivated
  • Positive attitude and friendly/outgoing personality
  • Willingness to learn


 

Contact details - ashleyduffy@future-you.com.au