- $50000 - $55000 per annum
- Job Type
- 4 months ago
• Fun, dynamic culture
• Opportunity for growth
A well known, fast growing Australian Brand are growing and looking for customer service specialist to join them! In this role you will work in a fast-paced and busy call centre environment, managing a diverse range of customer enquiries. You will regularly problem solve across a range of call-types to achieve the right outcome for our customers and business.
- Respond to queries, including preparing and providing quotes
- Receive inbound calls and respond in a highly professional manner
- Process customer payments and liaise closely with Sales team to manage accounts
- Manage reservations and input customer date in CRM
- Utilise generalist knowledge and training to handle and share information with customers.
- Create a positive relationship in all customer interactions across all interaction channels, maintaining a professionally courteous and friendly manner.
- Previous experience in retail or hospitality
- A positive attitude and friendly/outgoing personality
- A willingness to learn
Contact details Monique Marten - 0431 467 636