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Sales Support/Administrator

  • Sales Administrator/Support role
  • Hire industry serving the construction and infrastructure sectors
  • Reporting into the Branch Manager
Client Details
A leading player within the plant/equipment hire industry serving the construction and infrastructure sectors. Safety and customer satisfaction is at the heart of the business which continues to grow organically year on year.  Our client is looking for a Sales Administrator/Support Officer whose primary focus will be to assist customers with the timely delivery and collection of a variety of products, you’ll be responsible to help grow market share and serve our customers with outstanding service.

Key Responsibilities:

  • Coordinate resources appropriately to ensure all orders are delivered or collected in full and on time
  • Liaise with clients regarding delivery and collection of plant and equipment
  • Liaise with contractors to resolve transport related issues
  • Work with all customers both internally and externally
  • Ensure all jobs are logged in the transport daybook accurately
  • Raise purchase orders prior to delivery or collection, and receipt purchase orders once job has been completed
  • Ensure total compliance to WHS and Road Safety requirements
  • Investigate and manage any cost variances and escalate to management
  • Manage inbound and outbound phone calls
  • Quotations and follow up
  • Create hire schedules
  • Ensure profitable pricing
Profile
  • Experience of working within the plant or equipment hire industry is advantageous
  • Essential to of performed a similar type of sales or commercial support role
Location and remuneration
  • Base salary plus super and a quarterly bonus scheme
  • Monday – Friday role based in the Western Suburbs