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Product manager

• Multi award winning business

• Exceptional customer first ethos

• Supportive and inspirational leadership

Client Details

Due the their exceptional approach to consumer lending and financing our client scooped 6 awards across product, service and non bank lending last year alone. Across the business they promote a highly flexible environment with focus on your and their customers satisfaction at every turn.  They are currently offering a place on the team for a Product Manager with strong business influencing skills to help bring more award winning products to market. This is an exceptional opportunity for personal satisfaction and career growth.

Description 

  • Establish and manage a customer intelligence framework which is underpinned by data analytics and research
  • Understand the causes of attrition and put strategies in place to increase retention
  • Add value to the customer through new products or enhancements to existing products 
  • Identify, business case and support the adoption of new technologies that improve the customer experience
  • Recommend new product development opportunities and prepare business cases based on market research and market intelligence
  • Identify new market opportunities and monitor competitor activity
  • Liaise with product and technology partners to deliver value add services to products


Profile

You will ideally come from a finance and banking background with a strong ability to deliver business cases for product enhancement and innovation to a wide set of stakeholders. You have an ethical and customer first approach truly wanting to deliver outstanding products and opportunities in to market that will benefit new and existing customers, topping your competitors in the market. You will be commercially astute with a deep understanding of the commercial value of what you are setting out to achieve. Exceptional communication and influencing skills will see you rise to the top.

Job Offer

On offer is the opportunity to continue your career within an award business  who thrive on value not only for their customers but employees alike with flexibility and an incredible culture and attitude. 

Lisa Chesterman 0431349854