Marketing Programs / project Lead

• One of Australia's most loved and trusted brands

• Incredible organisation to support career growth

• Consumer value and experience focused

Client Details

Our client is one of Australia's most loved and trusted brands, number one in their space and constantly raising the bar through innovation. They are currently inviting a marketing professional to join their team in a role that will see you thinking about the customer first and implementing strategies in keeping with their customer life cycle global best practise .

Description 

• Deliver against strategic development roadmap to deliver on purpose of maximising Customer Love across the entire customer base.
• Provide insight of global market trends and insights to the team.
• Challenge thinking to ensure you are elevating the brand within the Australian market.
• Maximise strategic benefit from valuable customer analytics and drive data led thinking to inform strategies 
• Share impactful customer insights discovered through an insatiable curiosity about our customers, and how they can help make their lives even richer.
• Work collaboratively with Customer Growth & Retention team to leverage customer insights
• Discovered, develop and optimise detailed customer behaviour driven journeys throughout their lifecycle, detailing trigger points for key risks and opportunities.
• Harness disparate engagement tools (such as flexible products, exclusive content, partnerships) into cohesive customer engagement platform

Profile

• Strong Project Management, Marketing, Commercial and Budget Management experience
• Proven experience in driving commercial outcomes through leading marketing strategies and implementation
• Experience in online acquisition markets
• Experience in negotiating and influencing key stakeholders 

Job Offer

On offer is an opportunity to join an award winning team in a role that will see you as the voice of the customer and help enrich the lives of millions. 

Lisa Chesterman
0431349854