Digital Business Analyst

Client Details

Leading National Organisation 


Our client is seeking an experienced Digital BA. Leveraging technology to enhancing our client's B2B engagement. You will use your problem-solving skills, business acumen and knowledge of technology systems and processes to support in the successful delivery of the digital and business roadmap. Working closely with stakeholders across many functions, you will be responsible for identifying the appropriate solution to fit the business requirement and manage the development and deployment through the application of agile practices.

Key responsibilities:
  • Key contributor to digital business solution planning and delivery roadmap, proposing technology solutions to maximise business value
  • Development of business/functional/non-functional requirements
  • Development of a Business Case - modelling business processes and identifying opportunities for process improvements
  • Gathering, validating and documenting business requirements and 'as is' and 'to be'
  • Develop Product requirements addressing the business, infrastructure, security, support, and operations needs
  • Prepare budget proposals, RFP’s, resource (int/ext), and sprint / project plans
  • Manage end-to-end delivery of multiple projects in all stages of delivery across multiple markets/stakeholders
  • Apply Lean / Agile methodologies, including lean business case creation, user story development, delivery & testing
  • Coordinate deployment and testing of defined solutions in collaboration with the IT Operations team and other business stakeholders
  • Manage the Product release plan in line with business timelines and dependencies in collaboration with local and above market teams
  • Leverage a ‘start-up’ mentality and approach to solutioning, implementing and experimenting with new technology solutions
  • Actively contribute to effective Steering Committees / Design Reference Groups across multiple markets
  • Implement & continually optimise cross-functional ways of working to accelerate solution / approach transformation

  • Experience in a digital business analyst role (or equivelant)
  • Delivering transformational projects across multiple vendors/stakeholders – eg. agency, internal development, factory model teams, offshore
  • Proven experience with agile methodology
  • Experience with Agile tools - Microsoft Azure DevOps, Jira, Confluence
  • Experience with key technologies used:
    • Salesforce – Communities, Commerce, Experience Manager, CRM
    • Microsoft – PowerApps, PowerBI
    • Integration – Mulesoft, Apigee
    • Other – SAP
  • Has a business and/or technology bachelors degree or equivalent
  • A preference for working in fast paced environments with fluid requirements
  • Experience in managing and working within an agile environment
  • Values partnership, trust, collaboration and communication
  • Exceptional vendor management skills
Job Offer
  • Design and deliver strategies that place customers at the centre of business decisions
  • Work with diverse and high-performance colleagues
  • Be part of an enriching culture born on values, purpose, imagination and spirit
  • Flexible working environment
Click the 'Apply Now' button ASAP! If you have any questions or would like to have a confidential discussion, please call Corin Roberts in our Sydney office on (02) 9195 2929.