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Branch Manager


Our client focus on supplying reliable equipment to the construction industry and with a vast and varied fleet it means they always have stock on hand for immediate delivery.  

The Branch Manager is responsible for growing the business and ensuring a positive and safe culture for the team in the branch. The role involves dealing directly with our customers, as well as supporting the team to ensure they are providing excellent customer service, offering up the best solutions to our customers along with correct instruction on how to use the equipment, as well as servicing and preparing the equipment so it's ready for the next hire. The work is varied and interesting, with comprehensive on the job training & ongoing development provided, as well as the chance to build a long-term career! 

You will be;
  • Being responsible for the profitable and efficient operation of the branch
  • Leading a team to achieve group goals
  • Providing excellent customer service in all interactions, including instruction and selling of equipment range over the phone and face-to-face
The position requires the successful applicant to be responsible for Safety Leadership, People Leadership, Branch Financial Management, Customer Service Leadership & Operational Excellence.


To be successful you will require:
  • Demonstrated previous experience leading a team in a Management/Supervisory role and the ability to effectively delegate, coach and train others
  • Strong financial skills and experience managing profit & loss
  • Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
  • Strong problem solving skills with the ability to identify root causes
  • Planning skills with the ability to adapt to changing priorities
  • Excellent interpersonal and communication skills, with the confidence to proactively develop new customer relationships
  • A strong knowledge of construction equipment
If you are ready to take that next step in your career and become a Branch Manager and lead a team who work together as mates as well as being part of a growing and successful company, with a passion for providing excellence in customer service, then we would like to hear from you!

Job Offer

If you have the required experience, we welcome you to submit your CV, accompanied by a cover note. For a confidential discussion please email Jamesshaw@future-you.com.au