- Sydney CBD
- Contact firstname.lastname@example.org
- Job Type
- 3 months ago
- Technical Support Analyst
- Entry level candidates welcome to apply
- Fun and social office environment - CBD
- Answering customer phone calls or chat messages, asking questions and gathering information to quickly resolve issues.
- Researching a customer’s technical issue, using your software product knowledge to help correct a problem, or escalate to a client technical resource.
- Managing customer expectations regarding estimated response times for issue resolution.
- 1+ years experience within a similar role
- You are energetic and enjoy working in a fast-paced environment
- You are confident and love sharing success with your team
- You take ownership of your work and continuously strive for improvement
- Excellent communication skills required.
This is a permanent full time position at an exciting, forward thinking, global organisation
Contact Details - Waqas Kidwai - 02 9195 2921