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Technical Support Analyst

  • Technical Support Analyst 
  • Entry level candidates welcome to apply
  • Fun and social office environment - CBD

Description
 

  • Answering customer phone calls or chat messages, asking questions and gathering information to quickly resolve issues.
  • Researching a customer’s technical issue, using your software product knowledge to help correct a problem, or escalate to a client technical resource.
  • Managing customer expectations regarding estimated response times for issue resolution.

Profile

  • 1+ years experience within a similar role
  • You are energetic and enjoy working in a fast-paced environment
  • You are confident and love sharing success with your team
  • You take ownership of your work and continuously strive for improvement
  • Excellent communication skills required. 

Job Offer

This is a permanent full time position at an exciting, forward thinking, global organisation

Contact Details - Waqas Kidwai - 02 9195 2921