Manager Business Services

A fantastic opportunity to make an impact as the PTO’s Business Services Manager.
The Public Transport Ombudsman (PTO) is not a government organisation and independent from public transport operators.  The PTO provides a free service to help resolve public transport complaints.

About the role:

You will be responsible for managing the, Financial, HR, IT & operations functions.  Some functions like IT are outsourced and vendor management would be advantageous. High level bookkeeping, financial analysis, budgeting and management skills
  • Payroll, HR and Office Management experience
  • Able to build positive and effective working relationships at all levels
  • Analytical thinking & creative problem solving & attention to detail
  • High level communication skills, both verbal and written
  • Able to reinforce a culture that values all people, productive behaviour, team working & knowledge sharing
  • Able to multi-task; responsive and willing to adapt to a variety of tasks and changing circumstances
  • IT competent- MS Office suite
Working at the Public Transport ombudsman
  • A forward thinking leader and supportive team to work with
  • Not-for-profit salary packaging
  • Highlight your experience and capability in a diverse role
The successful applicant will have experience in financial management and reporting, an ability to manage human resource functions, processes and systems and demonstrated experience in managing the business functions of an organisation including It vendor contract/management. Tertiary qualifications in finance, accounting, commerce, human resources or equivalent, with at least 5 years work experience in a related field. 

For this role the PTO offers flexible working hours and deem the position to be a 30 hours week position able to work four days fully or a flexible arrangement across five.

Please do apply here, or reach out to to arrange a confidential conversation.