Customer Service Representative

• Global Market Leading Business 
• Permanent Opportunity 
• Close to Public Transport

A global market leading business located in North Ryde,is seeking to appoint a competent Customer Service Representative into the team. Recognised for their transforming life changing technology, our client prides itself on being a leader in their field and on their initiative, passionate service delivery. 

The Customer Service Representative will report into the Customer Service Supervisor with the core responsibilities as follows:

• Act as first point of contact for all inbound enquiries, ensuring these are dealt with in an accurate and timely manner.
• Providing market leading customer service delivery to all customers, internal departments an consumers. 
• Processing all purchased orders, invoices and delivery of products. 
• Processing credit notes in a timely manner using the in-house ERP Systems
• Demonstrate a high level of attention to detail and understanding of internal and external business systems
• Assist with inventory control and run basic reports of service level data. 
• Show sound knowledge of leading products and provide interpretations and advice. 

To be successful in this position you will have..

• 2+ Years Experience withing a high volume customer service environment
• Accurate data processing skills 
• Proficient working knowledge of SAP/ERP Systems 
• Ability to prioritise tasks 
• The ability to manage a challenging work load under pressure 
• Excellent problem solving skills Excellent communication written & verbal
• A passion for the customer service function
• A track record in a customer service position
• Proactive & positive work ethic 

If this position is of interest to you please APPLY NOW or Contact Brooke Colby 029 195 2952 for more information.