- $55000 - $60000 per annum, Benefits: super, bonus
- Job Type
- 3 months ago
- Award-winning Australian Retailer with international presence
- Multifaceted role - Customer support, logistics & order processing
- Great culture with a fun and collaborative team
FutureYou have partnered with an award-winning Australian Consumer Goods Retailer with a strong international presence and still expanding. They are seeking an experienced and passionate Customer Service & Sales Administrator to join their team as soon as possible.
- Order entry, Excel upload and online order upload
- Problem solve all issues in relation to delivery/invoicing
- Liaise with 3PL suppliers and Consignment note upload
- Office maintenance – Maintain tidy office space & purchasing office supplies
- Securing payments from pre-paid accounts
- Manage Open orders in NetSuite
- Record notes in customer files to establish a history of events/happenings
- Backup person to answer phones if consumer customer service is unavailable
- Create new accounts and Trade reference checks
- Process credit card payments and manage petty cash
- Support Customer Care Associate in busy periods, leave or absences
- Create Scheduled Reports within CRM system
- Managing Expenses Forms
- Maintaining/updating the list of Retailers on company website
- Buy staff birthday cakes, cards etc etc and update birthdays in company calendar (new members)
- Working 2 x Trade event shows each Financial Year
- 2-3 years Wholesale or Retail Customer Service experience
- Previous Office/Team Administration or similar role experience
- Experience using NetSuite
- Intermediate level MS Excel
- High attention to detail and accuracy with data entry
- Happy disposition and a team player
- Problem solver and able to use initiative
- Experience contributing toward sales targets ideal
- Exceptional verbal & written communication skills
Join an award-winning Australian Retail business who are leaders in their market with a collaborative culture and friendly team.
Permanent position - ASAP start!
Offering $55,000 - $60,000 + super + bonus
Interested? Click the 'Apply Now' button ASAP!
If you have any questions or would like to have a confidential discussion, please call Elmira Naghizadeh in our Sydney office on (02) 9195 2951.