Customer Service Representative

Job Details

Frenchs Forest
$28 - $30 per hour, Benefits: super
Job Type
about 3 years ago
  • Global & established Medical Device Company
  • Assist in the operations and process of surgical orders
  • Northern Beaches | Temp to permanent opportunity

Client Details

A global and well-recognised Medical Device company are seeking an experienced Customer Service Representative on an initial temporary contract, to go permanent early in the new year.


  • Assist customers, managers & field sales associates with administrative sales activities
  • Timely and accurate processing of orders, ensure compliance with tenders/agreements
  • Answering phones & receiving mail
  • Management of customer enquiries, issues & follow up; picking/delivery/pricing
  • Handle complaints & process credits/debit notes and remittances
  • Prepare KPI & monitoring reports e.g. Service complaints, orders processed, credit register, etc.
  • Debtor’s collection administration; sending statements/invoices etc
  • Create PO numbers
  • Assist & manage visitors e.g. Book accommodation & transport etc
  • Assist local Directors as required

  • Customer service experience in the health/medical or similar industry
  • Must have SAP skills - processing orders & invoices
  • Excellent verbal and written communication skills
  • Manage busy workloads and deadlines
  • High level of data entry skills - speed and accuracy
  • Exceptional attention to detail and problem solving skills
  • Team player & collaborative
  • Work planning & organisation
  • A self-starter who shows initiative
  • Ability and desire to improve systems and processes

Job Offer

Join a global and well-recognised Medical Device Company with an exceptional team culture and company environment as a Customer Service Representative!

A temporary to permanent contract position

Temp $28/hr - $30/hr + super / permanent $55k - $60k + super + additional benefits

Northern Beaches location


Click the 'Apply Now' button ASAP! If you have any questions or would like to have a confidential discussion, please call Elmira Naghizadeh in our Sydney office on (02) 9195 2951.