Client Service Officer

• Top 200 ASX listed Consumer Durables Company
• Busy & fast-paced Client Services position
• North West - Perm - $52k - $55k + super

Client Details

Our client is a top 200 ASX listed company who are leaders in household and commercial Consumer Durable products, are seeking an experienced Client Service Officer to join their team ASAP.


Description

This is a fast-paced and busy role that involves juggling multiple of tasks, prioritizing competing demands and all within allocated deadlines.

• Handle client/customer calls and enquiries
• Contact customers for order updates or issues
• Maintain information on company database
• Track orders from dispatch to delivery
• Maintain positive relationships with customers, staff and colleagues
• Investigate and resolve problems, including credits & returns
• Liaise with warehouse, dispatch, 3PL providers, to ensure smooth process

Profile

• Experience in busy customer service or call center environment
• Ideal experience with Building & Construction supplies &/or Consumer Durables
• Excellent verbal and written communication skills
• Manage a busy workload and use initiative
• Able to work under pressure and adhere to strict deadlines
• High level of data entry skills - speed and accuracy
• Exceptional attention to detail
• A true team player with a strong work ethic
• Self-motivated and able to use initiative

Job Offer

Join a top 200 ASX listed company, who are leading suppliers of household and commercial Consumer Durable products across Australia.

Permanent position

North West location

$52,000 - $55,000 + super + bonus


Interested? Click the 'Apply Now' button ASAP!

If you have any questions or would like to have a confidential discussion, please call Elmira Naghizadeh in our Sydney office on (02) 9195 2951.