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Client Service Officer

  • Top 200 ASX listed Consumer Durables Company
  • Busy & fast-paced Client Services position
  • North West - Perm - $52k - $55k + super

Client Details

Our client is a top 200 ASX listed company who are leaders in household and commercial Consumer Durable products, are seeking an experienced Client Service Officer to join their team ASAP.


Description


This is a fast-paced and busy role that involves juggling multiple of tasks, prioritizing competing demands and all within allocated deadlines.
  • Handle client/customer calls and enquiries
  • Contact customers for order updates or issues
  • Maintain information on company database
  • Track orders from dispatch to delivery
  • Maintain positive relationships with customers, staff and colleagues
  • Investigate and resolve problems, including credits & returns
  • Liaise with warehouse, dispatch, 3PL providers, to ensure smooth process

Profile
  • Experience in busy customer service or call center environment
  • Ideal experience with Building & Construction supplies &/or Consumer Durables
  • Excellent verbal and written communication skills
  • Manage a busy workload and use initiative
  • Able to work under pressure and adhere to strict deadlines
  • High level of data entry skills - speed and accuracy
  • Exceptional attention to detail
  • A true team player with a strong work ethic
  • Self-motivated and able to use initiative

Job Offer

Join a top 200 ASX listed company, who are leading suppliers of household and commercial Consumer Durable products across Australia.

Permanent position

North West location

$52,000 - $55,000 + super + bonus


Interested? Click the 'Apply Now' button ASAP!

If you have any questions or would like to have a confidential discussion, please call Elmira Naghizadeh in our Sydney office on (02) 9195 2951.