While not all leadership styles are the same, FutureYou's Managing Partner, Emily Wilson has found there are certain traits that all successful leaders share. Em's on a mission to learn - and share - as much as she can about the leadership mindset from some of Australia’s more remarkable leaders. This week Emily enjoys the company of Elyse Henderson, COO of AUB Group.

In this final part of their discussion, Emily and Elyse crack into the true meaning of resilience as a learning opportunity.

Transcript of Part 3 - Resilience, and what I look for in a leader.

Emily: I recently caught up with Elyse Henderson the COO for AUB group. What I love about Elyse's brand of leadership is her psychological understanding of her own leadership style and the behaviours of her team. Here she connects resilience to learning -  and giving yourself time to recover and to reflect... This part is very clever. I think you're going to enjoy it

Elyse Henderson: What I think about in relation to resilience is when the negative things happen, you know how to face into them. You can even feel a little bit sad about them sometimes if something's going really wrong in the workplace, and you take the time away in order to recover and then come back and be able to face into it another day.

Emily: I love that; the way you've described it. So, it's falling over and having the energy and determination to get back up, but also to get up with a different perspective on things. I think sometimes people think resilience is when you just keep getting back up getting back up... but I think it's also about trying to think about what you can do differently in that situation, so you don't get knocked down again... Maybe, you think?

Elyse Henderson: Exactly. And being able to bring learning into it as well.

So, none of us are perfect. None of us are brilliant leaders all of the time.

When these negative incidents happen, whatever they might be, step away, recover... That recovery also gives you time to reflect on what you might have been able to do differently and when that situation appears again at some time in the future, you know how to face it in a very different way.

Emily: Do you think resilience can be taught or do you think that it's something people have naturally?

Elyse Henderson: I think it can be taught. I actually think everything can be taught if you approach all of your experiences in the workplace and even at home, with that growth mindset - where if I'm going to try something out,  I've got to learn from it. I'm going to change my behaviour, and then I'll try something out again.

When it comes to resilience you'll actually learn over time and how you recover best to particular situations.

And it's different for everybody. Some people love to recover by taking time out and spending some time by themselves, some people may recover through meditation or mindfulness, some people recover by catching up with friends and having a glass of wine. Others might recover through exercise or so on...

So, the ability to recover can be learned as can how you face into each of those situations. You learn over time - We all know that we can't learn unless we step outside of the comfort zone

Emily: What I really love is that Elyse acknowledges how much it takes to actually change ingrained behaviour. Which got me to thinking, what does one great leader expect and need from another great leader?

When you're looking at a CEO, what traits are you looking for them to demonstrate to make you go,  "I'm confident enough to trust my career with them?".

Elyse Henderson: Probably the most important thing is, have they got a really clear vision and purpose for the organisation?

I think that it doesn't always have to be super clearly articulated with a plan on how to get there, because, you know, in this role that I'm in right now, part of my job is to actually help support the CEO and the organisation to do just that.  But they need to be able to say, why are we here, what our purpose is, what it is that we want to achieve, what our goal is.  That's probably the most important thing for a CEO for me. And the other thing is for them to be comfortable in knowing when they need to be there for me, (and when I need to be there for them), and what do we each need in order to demonstrate that. Apart from that, let each other get on with it.

Emily: Excellent.. and look at us, resilience as a leadership quality right here! The weather's changing, it's going to pour with rain... and we're still getting through this interview!

Elyse Henderson: Ha! Exactly.

For part 1, Diversity & Perfection, go here.

For part 2, What's the point? go here

FutureYou would like to sincerely thank Elyse Henderson for her time and generous, personal sharing. 

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