Here’s a fact about engagement: When employees don’t get the tools, training, time, development, clear expectations, vision, or resources to do their jobs well, they experience low morale. They stop caring and they stop trying, unfortunately, early on in the game.
Part of growing employees is ensuring them an engaging and positive values-based work environment. Over the decades Gallup has interviewed tens of thousands of employees to find the core of a great workplace, resulting in its Q12 Engagement Survey.
The results of this massive study boiled down to 12 questions every leader or manager needs to ask to measure the elements of a great workplace, and to ensure an awesome onboarding experience for their new hires.
If your employees were asked the following about you, how would you fare?
1. I know what is expected of me at work.
2. I have the materials and equipment I need to do my work right.
3. At work, I have the opportunity to do what I do best every day.
4. In the last seven days, I have received recognition or praise for doing good work.
5. My supervisor or someone at work seems to care about me as a person.
6. There is someone at work who encourages my development.
7. At work, my opinions seem to count.
8. The mission/purpose of my organization makes me feel my job is important.
9. My associates or co-workers are committed to doing quality work.
10. I have a best friend at work.
11. In the last six months, someone at work has talked to me about my progress.
12. In the last year, I had opportunities to learn and grow.
Asking these questions fosters a sense that employees are doing meaningful work, belonging, and making a difference. While some of these questions invite answers that might make leaders and managers uncomfortable at first, that’s not a bad thing. The key is for such managers to be open to dialog, and do a bit of learning and introspection themselves. Additionally, asking smart follow-up questions will help such managers understand where each employee is coming from.
When leaders have their employees’ best interest in mind, it sends them a clear message that “growing our people is one of our highest priorities.”
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This is an extract from inc.com. Click here for the full article on the Gallop Q12 Engagement Survey.